Shipping Conditions

Shipping your package

We ship all over Europe and packages are generally dispatched within 1-2 days after receipt of payment. They are shipped with bpost (Belgian post), with Mondial Relay or with GLS, all  with a tracking number.

Shipping charges include preparation and packaging costs as well as shipping costs. Preparation costs are fixed, whereas transport fees vary according to the total weight of the package and the destination country. Shipping fees are reduced accordignly to the total order amount and thus can become free.

We recommend that you group all your items in one order. We can combine two orders placed separately, and shipping fees will apply to each of them.

Your package is shipped at your own risk (including any degradation during transportation or loss), but particular attention is paid to fragile items.

Some carriers can be unavailable depending on the parcel size.

We strongly advice you to subscribe to an insurance whenever it's possible (Mondial Relay for instance).

The bpost insurance for delivery is 500€ and 750€ for GLS.

The dimensions of the boxes are appropriate and your items are properly protected.

Handling and packaging charges apply in the following cases:

  • order under 20€         : 7.50€
  • order from 20€ to 25€: 5.00€